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Burbules, Nicholas C. and Callister Jr., Thomas A. (2000). Watch IT: The risks and promises of information technology for education. Reviewed by Lynda Tisa and Eugene Matusov, University of Delaware

 

Burbules, Nicholas C. and Callister Jr., Thomas A. (2000). Watch IT: The risks and promises of information technology for education. Boulder, CO: Westview Press.

Pp. xiii, 188.
$23.00 (Paper)          ISBN: 0-8133-9082-6

Reviewed by Lynda Tisa, University of Delaware and
        Eugene Matusov, University of Delaware

February 20, 2001

         This interesting book by two prominent philosophers of education, Nicholas Burbules and Thomas Callister, opens with the assertion that we need to change our thinking about technology in education. Instead of considering whether technology is bad or good for education, the authors focus on how technology is used in education, by whom and for what purposes. Technological advances are accepted as part of our day-to-day lives, and so educators have been already thrown in or will be thrown into use of information technology. The authors believe that technology has become indispensable to emergent and as yet unforeseen forces in the educational process.
         Since the technology is here to stay, we need a critical view of the uses of technology. The authors propose three challenges to the conventional thinking about using technology. First, they question the phrase "informational technology" as being too passive. Traditionally, the word "information" is often related to the transmission and acquisition of facts. However, as the authors argue, information is actively searched, encountered, selected, interpreted, constructed, and filtered though links and hyperlinks on the internet. Second, the authors propose a relational view of technology that acknowledges the changes that it has brought to our culture, social interactions and institutions. Third, the authors argue for a "post-technocratic" perspective that anticipates emergent ways of utilizing, benefitting from and also problems associated with using the technologies. "Technocratic" approaches to information technology assume either technological determinism (i.e., technology is either inherently good or inherently bad) or technological voluntarism (i.e., it is entirely up to technology designers and users to define how to use the technology and what will be its consequences). A "post-technocratic" perspective anticipates and critically reviews these new emerging aspects as well as it expects a transformation of the criteria for the critique themselves. These three challenges provide a basis for the themes of the next seven chapters.
         Chapter 2 provides thought provoking issues of the debate and definitions concerning access to the information technology and the credibility of the accessed information. The issues of access include the ability to find resources, time to spend on-line, and deploying strategies for using what is accessed. The issue of credibility focuses on how to discern and evaluate the information the user receives on line. The authors argue that a proper definition of access needs to be thoughtful and critical, and that we must discuss the quality as well as quantity of access. The authors (p. 22) remind us that there are important social, cultural, and economic dimensions to access in poorer societies and communities. The analysis of access extends to a focus on the educational dimensions of the knowledge, skills and dispositions that are amassed for an understanding of the technology. The implications for educators are serious because low quality access can drive a wedge between the haves and have-nots in society.
         Questions of access and credibility are addressed in the context of effective access. The authors discuss the need to develop the capacity to read selectively, evaluate and question information on line, as well as user's own goal of using the information. The authors call this capability "hyper-reading." This skill includes learning to make connections, to question the "links" that are provided, and to question what is absent on the internet, what is the purpose of the information, and what are one's own goals in the interaction.
         Chapter 3 looks at hypertext as a kind of informational environment that allows for linear as well as nonlinear connections among ideas. Since hypertexts are more complex, the issue of developing capabilities to a more active reading and understanding of the information becomes an educational dilemma. The rate of change and growth of this technology is exponential and requires enhanced cognitive skills to manage and use it. The effect could be that from one generation to the next, the standards of competence accelerate as the technology moves forward. Educators may find themselves occasionally needing the assistance of the younger generations who are more familiarity with the latest advances. This could transform the role of the educator and the dynamics of classroom interactions. The cognitive aspect makes for a learning environment where information, materials, and ideas are linked together in multiple ways. This new organization of information influences the way knowledge is processed. The user needs augmented critical capabilities in order effectively to use the new technologies.
         Chapter 4 discusses the need for users to be able to critique the information they access on the internet. The authors argue that the ability to evaluate the information one can access requires differing levels of critical judgment. The authors explore two kinds of readers: critical readers, and hyper-readers. The critical user has a specific question or goal when accessing the internet. Critical users gather information, select, evaluate and judge it in relation to their predetermined needs. Hyper-readers are more willing to transform their own purposes as they build links and connections among new information. Hyper-readers are also able to read across links, and they can use links in ways that can redefine, enhance or otherwise alter the information presented. Under such conditions, of paramount importance are the criteria by which we make judgments about the information we access on the internet. Hyper-textual reading has nonlinear and lateral associations; readers need to adjust to this transformed way of reading.
         While the authors correctly reveal the nonlinear nature of the organization of much of the information on the internet, and also pointing out difficulties that some users may have in learning this non-linearity, in our view they do not seem to critically consider who precisely these users are. Some cultures in US and outside may find adjusting to this type of text less of a concern. Unlike in a US mainstream Anglo culture with its predominant linear organization of reading and writing, many other cultures have predominantly nonlinear ways of organizing ideas (Kaplan, 1966). Other languages involve different sorts of linearities in, for example, print and paper media. For example, when we look at Chinese, reading involves vertical relationships rather than those that are horizontal, as in English and many other languages. It also has a nonlinear narrative organization. Chinese is the world's most popular language and China the world's most populous country. And its internet connectivity is rapidly expanding. The current dominance of English on the internet may in time give way to Chinese and other languages. Consistent with such developments, the internet will ultimately have more cross cultural interactions, textual multiplicities, and various ways of disseminating information. The internet could potentially connect all the people in the world, thereby potentially challenging the linear orientation that currently predominates.
         Chapter 5 looks at the questions of censorship and continues to examine how encouraging critical reading of the internet can help minimize objectionable material. This analysis of the web net moves into areas of surveillance and privacy issues. Chapter 6 discusses the implication of surveillance technology for notions of privacy. This is an issue that concerns educators because students have so little privacy, and as the classroom becomes wired, students could be further screened and scrutinized. While many people view the loss of privacy as a "tradeoff," the real question for educators and their students may be the rights of consent or refusal in cyberspace. So far, emerging mainstream approaches of dealing with the issue are technological or organizational censorship of the internet. The authors propose the alternative, pedagogical, approach of sharing adults' concerns about the perceived dangers of the internet and engaging children in finding a collective solution of the problem.
         Chapter 7 looks at the effects of the commercialization of the internet on teachers and their classrooms. Students are exposed to advertisements on web sites that may use style over substance to gain popularity and receive return visits. The authors examine these and other blurrings of boundaries between education and business. Technology companies are offering hardware and software to schools in exchange for the right to show students their commercials. Should educators mingle such commercial interests with the classroom and its impressionable youth? Is this "the mingling of yarn of good and ill" (as the authors quote Shakespeare)? The authors argue that "advertisements foster a cultural of seduction where popular appeal and appearance can become of greater importance than content" (p. 143). This is an issue every educational institution will face; and how they come to terms with this difficult and conflicting situation will no doubt have a long-term effect on how technology is used and presented to the next generation of students. The authors come to grips with one of the major innovations and changes in the history of pedagogy and how to balance the need for "free" technology with the educational needs of the student. This section should be required reading for every administrator, teacher and decision-maker, who should then use it as a starting point for further discussion of this crucial topic. The last chapter examines the types of community that are possible on the internet. The authors state that the internet is too decentralized to be a community, but could be called "meta-community": a set of different communicative spaces and communities that exist side-by-side. The genesis of such meta-communities will slowly but steadily affect teachers, schools and instruction in the future. A community is often defined as a spatial or territorial unit of social groupings in which people have a feeling of belonging and a sense of identity. But communities also influence who our friends will be, define social standards, shape our worldview, and exercise formal and informal social controls. The implication for these communities could lead to many of the problems we already face within urban environments. Where size can limit people from getting to know how each other, there can be spatial segregation, based on social class, lifestyle, economics, race, and ethnicity. If these "meta-communities" exist side by side, users could become insensitive to the events around them, restricting their attention to their primary group. Internet-mediated attachments could therefore lead to feelings of alienation from already-existing communities. In order to avoid this alienation there is a need for reflection on how to build a sense of interdependence within the "meta-community."
         This book will inform those best described as critical users. We found that that it addresses many of the institutional and perspectival challenges presented by the new technologies, particularly concerning issues such as student privacy and the commercialization of the internet. However, it seems to us that the book falls short in exploring the dramatic sociological, economic, and political changes and challenges educators will face due to technological advance. Although the authors provide many examples and illustrations of their points, it is unclear where their experience with use of information technology in education comes from (i.e., the methodology they used). It is a bit too generic and neglects important particularities. For example, the book only briefly discusses the "digital divide" phenomenon, the fact that information technology is not distributed evenly throughout society or the world.
         In general, the authors raise many provocative issues but they offer few creative solutions. There are also some troubling omissions. For example, among other interesting new educational applications of technology left out of the book, they omit from their analysis the spreading use of classroom websites covered by a password for educational rather than commercial or strictly gatekeeping purposes. More significantly, we wish the authors had explored more fully what new roles the teacher may assume vis-à-vis this new and perpetually rapidly changing technology. It also would have been interesting had the authors more critically assessed their own sympathy for critical thinking and hyper- reading as value-laden criteria, thereby situating their chosen values in the sociocultural and political circumstances of their own lives and communities.
         The dialogue about the new information technology, its users, the changes it is bringing to schools and the reorientation or our classrooms is a serious one. This book certainly raised thought-provoking questions that should be of concern to any educator. We highly recommend this book to educators, designers of the information technology and scholars of education and information technology.

Reference

Kaplan, R. B. (1966). Cultural thought patterns in intercultural education. Language Learning, 16(1), 1-20.

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